Business Services Application Manager Position

6 days ago

Kelowna, British Columbia, Canada City of Kelowna Full time
Position Overview

The Business Services Application Manager provides strategic direction, project management, technical expertise, and support for the corporation's Business Services, and Property/Land systems. This role is responsible for managing the selection, acquisition, configuration, and implementation of commercial application software and platforms.

Key Responsibilities

* Develop and manage project plans for the development of medium and large IT projects (GIS, Property systems, Asset Management)
* Manage project teams that incorporate staff from different departments and consultants
* Plan for budget, resources, and infrastructure to support the projects
* Document and inform Chief Technology Officer, City Managers, and Staff on project progress and status

Technical Architecture

* Assess the demands and needs that each application has with respect to the operating platform
* Determine alternative ways to achieve operating efficiencies on the given platform given the intricacies of each system
* Implement improvements/enhancements across the operating platform

Credentials and Qualifications

* Bachelor's Degree in Computer Science supplemented with a minimum of 10 years' experience in the Information Technology/Services field and appropriate management experience
* Comprehensive understanding of computer systems, software development life cycle, Agile project management, application integrations, software quality assurance, system security, GIS technology, web development
* Project Management Professional (PMP) or Program Management Professional (PgMP) certification is preferred

Skills and Abilities

* Creative problem solver with strong analytical skills
* Demonstrated customer service orientation
* Excellent communication skills, ability to communicate detailed technical concepts in ways that can be broadly understood
* Able to maintain a good understanding of the diverse business requirements of the City and conceptualize those into corporate strategies
* Ability to adapt to and embrace change in technology
* Ability to research and evaluate new technologies
* Enjoy being continually challenged by new problems, and
* Work well as a member of a team and independently as required

What We Offer

* Competitive salary and benefits package
* Progressive employment practices and a great work environment

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