Retail Store Team Lead
4 weeks ago
Job Summary: We are seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. The ideal candidate will have a strong background in sales and customer service, with the ability to motivate and lead a team of sales associates.
Key Responsibilities:
- Assign sales workers to duties and ensure that the sales floor is adequately staffed at all times.
- Hire and train or arrange for training of staff to ensure that they have the necessary skills to perform their jobs effectively.
- Order merchandise and maintain inventory levels to meet customer demand.
- Authorize return of merchandise and resolve any issues that may arise.
- Establish work schedules and ensure that all employees are aware of their responsibilities.
- Sell merchandise and provide excellent customer service to drive sales and revenue growth.
- Prepare reports on sales volumes, merchandising and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints and supply shortages.
- Organize and maintain inventory to ensure that it is accurately stocked and easily accessible to customers.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a retail environment.
- Ability to motivate and lead a team of sales associates.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
Working Conditions:
- Work Term: Permanent.
- Work Language: English.
- Hours: 30 to 40 hours per week.
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