Retail Store Team Lead

4 weeks ago


Calgary, Alberta, Canada Auto World Sales Inc. Full time

Job Summary: We are seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. The ideal candidate will have a strong background in sales and customer service, with the ability to motivate and lead a team of sales associates.

Key Responsibilities:

  • Assign sales workers to duties and ensure that the sales floor is adequately staffed at all times.
  • Hire and train or arrange for training of staff to ensure that they have the necessary skills to perform their jobs effectively.
  • Order merchandise and maintain inventory levels to meet customer demand.
  • Authorize return of merchandise and resolve any issues that may arise.
  • Establish work schedules and ensure that all employees are aware of their responsibilities.
  • Sell merchandise and provide excellent customer service to drive sales and revenue growth.
  • Prepare reports on sales volumes, merchandising and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints and supply shortages.
  • Organize and maintain inventory to ensure that it is accurately stocked and easily accessible to customers.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Ability to motivate and lead a team of sales associates.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

Working Conditions:

  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.


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