Retail Store Team Lead
4 weeks ago
Job Title: Retail Store Team Lead
Job Summary: We are seeking a highly motivated and organized Retail Store Team Lead to join our team at Winks Convenience Store. As a Retail Store Team Lead, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and leading a team of sales workers.
Key Responsibilities:
- Assign sales workers to duties and ensure they have the necessary training and support.
- Hire and train new staff members, or arrange for their training.
- Authorize payments by cheque and manage store finances.
- Order merchandise and manage inventory levels.
- Establish work schedules and ensure the store is staffed accordingly.
- Prepare reports on sales volumes, merchandising, and personnel matters.
- Resolve customer complaints and supply shortages in a timely and professional manner.
- Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
- Supervise and co-ordinate activities of workers, providing guidance and support as needed.
Requirements:
- 1 year to less than 2 years of experience in a retail or supervisory role.
- Permanent employment with a minimum of 32 hours per week.
- Fluency in English.
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