Retail Store Team Lead

4 weeks ago


Calgary, Alberta, Canada Winks Convenience Store Full time

Job Title: Retail Store Team Lead

Job Summary: We are seeking a highly motivated and organized Retail Store Team Lead to join our team at Winks Convenience Store. As a Retail Store Team Lead, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and leading a team of sales workers.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary training and support.
  • Hire and train new staff members, or arrange for their training.
  • Authorize payments by cheque and manage store finances.
  • Order merchandise and manage inventory levels.
  • Establish work schedules and ensure the store is staffed accordingly.
  • Prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
  • Supervise and co-ordinate activities of workers, providing guidance and support as needed.

Requirements:

  • 1 year to less than 2 years of experience in a retail or supervisory role.
  • Permanent employment with a minimum of 32 hours per week.
  • Fluency in English.


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