Retail Store Team Lead

4 weeks ago


Spruce Grove, Alberta, Canada Shell Full time

Job Summary: We are seeking a highly motivated and experienced Retail Store Team Lead to join our team at Shell. As a Retail Store Team Lead, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store is running efficiently.

Key Responsibilities:

  • Assign sales workers to duties and oversee their performance
  • Hire and train or arrange for training of staff to ensure they have the necessary skills to provide excellent customer service
  • Authorize the return of merchandise and resolve any issues that may arise, including customer complaints and supply shortages
  • Establish work schedules and ensure that the store is adequately staffed at all times
  • Prepare reports on sales volumes, merchandising, and personnel matters to help inform business decisions

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a retail environment
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and handle heavy loads

Work Environment:

  • Fast-paced retail environment
  • Standing for extended periods
  • Combination of sitting, standing, and walking

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement
  • A dynamic and supportive work environment


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