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Retail Store Team Lead

1 month ago

Spruce Grove, Alberta, Canada Quality Water Services west Ltd. Full time

Job Summary: We are seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. The successful candidate will be responsible for managing a team of sales workers, ensuring excellent customer service, and maintaining a high level of sales performance.

Key Responsibilities:

  • Assign sales workers to duties and tasks to ensure efficient store operations.
  • Hire, train, and develop staff to meet business objectives.
  • Authorize returns and exchanges of merchandise, ensuring customer satisfaction.
  • Establish and manage work schedules to meet business needs.
  • Prepare sales reports and analyze data to inform business decisions.
  • Resolve customer complaints and supply chain issues in a timely and professional manner.
  • Organize and maintain inventory levels to meet customer demand.
  • Supervise and coordinate the activities of sales workers to ensure excellent customer service.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in retail management or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

Working Conditions:

  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 35 hours per week.