Insurance Sales and Service Representative

4 days ago


Markham, Ontario, Canada Recrute Action Full time
Overview

Our client in the insurance industry is seeking a skilled Insurance Sales and Service Representative to provide tailored home and auto insurance solutions. This role involves assisting new and existing customers with their insurance needs, handling policy updates, quotes, and underwriting, while ensuring an exceptional customer experience.

Key Responsibilities:
  • Understand customer insurance requirements and offer suitable insurance solutions.
  • Sell and quote home and auto insurance policies.
  • Assist new customers with their home and auto insurance needs.
  • Update existing customers' policies to meet their changing needs and provide new products as required.
  • Deliver outstanding customer retention through exceptional service.
  • Underwrite new business, policy endorsements, and renewals by obtaining necessary information from customers relevant to pricing and risk analysis.
  • Stay current on underwriting and regulatory guidelines.

Requirements:

This position requires:
  • A college diploma or university degree.
  • Sales and customer service experience (mandatory).
  • OTL licensed or RIBO licensed.
  • Excellent verbal and written communication skills.
  • A customer-focused approach to match products with customers' needs.
  • Strong problem-solving skills.
  • The ability to self-manage and prioritize work.
  • Proficiency in computer skills, including learning new software applications.
  • Insurance sales/service/underwriting experience is an asset.
  • Actively working towards CIP or FCIP designation is an asset.
  • Bilingual fluency in English and French (spoken and written) to support clients in both languages.

Benefits and Perks:

This full-time, permanent position offers:
  • A competitive salary range of $55,000 to $60,000, depending on experience.
  • A 37.5-hour workweek with rotating shifts.
  • One Saturday per month from 9:00 am to 5:00 pm.
  • A hybrid work schedule with three in-office days (Tuesday, Wednesday, Thursday).
  • Four weeks of vacation and unlimited sick leave.
  • Full benefits starting on day one, including health insurance, a wellness expense account, and more.
  • A DCPP pension plan with a 5% company contribution, retirement savings, and an employee share ownership plan.
  • Excellent opportunities for career growth and advancement within the insurance industry.


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