Operations Manager

2 months ago


Canada Tbwa ChiatDay Inc Full time
Job Title: General Manager

Stord is a leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels.

As a General Manager, you will be responsible for leading a team of site leaders, exempt operations management, non-exempt associates, and other teams as assigned. You will be accountable for the service and P&L results of the Area of Responsibility (AOR).

Key Responsibilities:
  • Partner with Talent Acquisition on recruiting and strategic labor planning efforts.
  • Manage the operational budget for the AOR, ensuring effective resource allocation, cost control, and profitability.
  • Responsible for the overall direction, coordination, and evaluation of the talent in AOR.
  • Lead, mentor, and develop a team of Site Leaders and Operations Managers, ensuring alignment with company values, mission, and objectives.
  • Ensure the safety and security of both staff and inventory by identifying potential risks and implementing measures to mitigate them.
Requirements:
  • Bachelor's degree in engineering, Supply Chain, Operations Management, or a related field.
  • ~8+ years of management experience in high velocity omni-channel fulfillment operations, with a proven track record of managing multiple facilities or operations with superior outcomes.
  • ~ Experience monitoring financial performance within a fulfillment center/distribution center, including cost per order, cost per unit, throughput, orders per hour, and more.
  • ~ Excellent verbal and written communication skills, including experience presenting to executives on operational performance.
What We Offer:
  • Creative Problem Solving and Entrepreneurial Thinking.
  • Community Involvement and Volunteer Opportunities.
  • Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More.
  • Medical, Dental, and Vision Insurance.
  • Life and Disability Insurance.
  • Health Savings Account (HSA) option.
  • Employee Assistance Program (EAP) - Mental Health Resources.
  • Paid holidays.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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