Retail Store Manager

4 weeks ago


Lions Bay, British Columbia, Canada Lions Bay General Store & Cafe Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Lions Bay General Store & Cafe. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of sales workers, ensuring they are meeting sales targets and providing excellent customer service.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately recorded and that stockroom is clean and organized.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
  • Operations: Establish work schedules, authorize payments, and resolve any issues that may arise.
  • Training and Development: Hire and train new staff members, ensuring they are equipped with the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a retail environment.
  • Language: English.
What We Offer
  • Free Parking: Free parking available for all employees.
  • Support for Persons with Disabilities: We provide physical accessibility accommodations and offer mentorship and coaching opportunities for persons with disabilities.
  • Support for Newcomers and Refugees: We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
  • Support for Youth: We offer on-the-job training and mentorship opportunities for youth.
  • Support for Veterans: We offer mentorship and coaching opportunities for Veterans.
  • Support for Indigenous People: We offer mentorship and coaching opportunities for Indigenous workers and develop relationships with indigenous communities.
  • Support for Mature Workers: We apply hiring policies that discourage age discrimination and offer phased retirement options.
  • Support for Visible Minorities: We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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