Front Desk Representative

3 weeks ago


Sioux Narrows, Canada Totem Resorts Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Totem Resorts. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Assist guests with special needs
  • Perform light housekeeping and cleaning duties
  • Balance cash and complete balance sheets
Requirements
  • Secondary (high) school graduation certificate
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and maintain attention to detail
What We Offer
  • Health care plan
  • Seasonal work term
  • 30-40 hours per week


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