Customer Experience Associate

3 weeks ago


Magog, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Title: Customer Experience AssociateJob Summary

We are seeking a highly motivated and customer-focused Customer Experience Associate to join our team at The Toronto-Dominion Bank. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide information on our services and products.
  • Transaction Processing: Process customer transactions, including deposits, withdrawals, and bill payments.
  • Account Management: Assist customers with account-related inquiries, verifications, and updates.
  • Product and Service Promotion: Promote our products and services to customers, highlighting their benefits and features.
Requirements
  • Education: High school diploma or equivalent required; post-secondary education in a related field is an asset.
  • Experience: 1+ year of customer service experience in a financial institution or related industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Office.
Why Join TD?

At TD, we are committed to providing our employees with a rewarding and challenging work environment. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.



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