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Store Operations Manager
1 month ago
BC Ltd is seeking a highly skilled and experienced Store Manager to lead our retail operations. As a key member of our team, you will be responsible for directing and controlling daily store operations, evaluating performance, and planning and organizing store activities.
Key Responsibilities:- Direct and Control Daily Operations: Oversee the day-to-day activities of the store, ensuring that all tasks are completed efficiently and effectively.
- Evaluate Daily Operations: Assess the performance of the store, identifying areas for improvement and implementing changes as needed.
- Plan and Organize Daily Operations: Develop and implement plans to achieve store goals, including sales targets and customer service standards.
- Manage Staff and Assign Duties: Supervise and train store staff, assigning tasks and responsibilities to ensure the smooth operation of the store.
- Study Market Research and Trends: Analyze market data and trends to determine consumer demand and competitor activity, informing store decisions and strategies.
- Determine Merchandise and Services: Select and procure merchandise and services for resale, ensuring that they meet the needs of our customers.
- Implement Price and Credits Policies: Develop and implement pricing and credits policies, ensuring that they are fair and competitive.
- Locate, Select, and Procure Merchandise: Identify and acquire merchandise and services for resale, ensuring that they meet the needs of our customers.
- Develop and Implement Marketing Strategies: Create and execute marketing plans to promote the store and its products, driving sales and customer engagement.
- Plan Budgets and Monitor Revenues and Expenses: Develop and manage store budgets, monitoring revenues and expenses to ensure that the store operates efficiently and effectively.
- Determine Staffing Requirements: Assess the needs of the store and determine the required staffing levels, ensuring that we have the right people in the right roles.
- Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise, ensuring that they are resolved promptly and efficiently.
- Oversee Payroll Administration: Manage payroll processes, ensuring that staff are paid accurately and on time.
- Conduct Performance Reviews: Evaluate the performance of store staff, providing feedback and coaching to help them improve.
- Supervise Office and Volunteer Staff: Oversee the work of office and volunteer staff, ensuring that they are supported and equipped to perform their roles effectively.
This role involves duties and responsibilities that lead to positive environmental outcomes, making it a great opportunity for those who are passionate about sustainability.
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week
