Computer Systems Support Specialist

2 months ago

Mississauga, Ontario, Canada beBee Professionals Full time
Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to provide technical assistance and support related to computer systems, hardware, or software.

Key Responsibilities:
  • Install, modify, and repair computer hardware and software
  • Diagnose system problems and determine appropriate solutions
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Respond to queries either in person or over the phone
  • Maintain daily performance of computer systems
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Set up new users' accounts and profiles and deal with password issues
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Maintain records of software licenses
Requirements:
  • A degree in Computer Science, Information Technology, or a related field
  • At least two years of experience in a similar role
  • Knowledge of computer hardware and software
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team

We offer a competitive salary and benefits package, including health and dental insurance, vacation and sick leave, and a 401(k) plan.

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