SAS Support Specialist
18 hours ago
We are seeking a highly skilled SAS Support Specialist to join our team at Soho Square Solutions in Montreal, Quebec.
About the Role:
The ideal candidate will have experience with SAS support and administration, as well as strong analytical and problem-solving skills. This role requires the ability to work independently and collaboratively as part of a team.
Key Responsibilities:
- SAS support and administration
- Monitoring job statuses and troubleshooting issues
- Providing Level 2 and Level 3 support, including some Level 1 support
- Fulfilling change management process and deploying code changes
- Quality assurance for new enhancements
- Working with schedulers, scheduling new jobs, and enhancing schedules
- Infrastructure upgrades and patching
- User request management
- Monitoring and support during maintenance and infrastructure weekends
- Problem analysis on incidents, identifying root cause, and providing workarounds
- Enhancing monitoring and controls on applications and identifying opportunities to automate
- Coordination with teams in Bangalore, Paris, Canada, and the USA
- Managing communication and expectations with business users
Requirements:
- Ability to read code and develop intermediate-level scripts and programs
- Restart SAS Services Via SAS Management Console, manage User/Group/Roles profile, manage data libraries
- Via SAS Visual Analytics Admin, manage Visual Analytics/LASR servers
- Read SAS logs and perform diagnosis, Update SAS licenses
- Ability to work with APIs and write programs to develop or call existing APIs
- Ability to prioritize production issues based on business impact and urgency
- Experience using scripting languages (PowerShell, Batch, Unix, etc.)
- Experience with relational databases
- Ability to handle multiple tasks and prioritize activities over multiple applications
- Knowledge in financial industry
Benefits:
- Competitive salary: $80,000 - $100,000 per year
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
Location: Montreal, Quebec
Language: English
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