SAS Support Specialist

18 hours ago


Montreal, Quebec, Canada Soho Square Solutions Full time
Job Title: SAS Support Specialist

We are seeking a highly skilled SAS Support Specialist to join our team at Soho Square Solutions in Montreal, Quebec.

About the Role:

The ideal candidate will have experience with SAS support and administration, as well as strong analytical and problem-solving skills. This role requires the ability to work independently and collaboratively as part of a team.

Key Responsibilities:

  • SAS support and administration
  • Monitoring job statuses and troubleshooting issues
  • Providing Level 2 and Level 3 support, including some Level 1 support
  • Fulfilling change management process and deploying code changes
  • Quality assurance for new enhancements
  • Working with schedulers, scheduling new jobs, and enhancing schedules
  • Infrastructure upgrades and patching
  • User request management
  • Monitoring and support during maintenance and infrastructure weekends
  • Problem analysis on incidents, identifying root cause, and providing workarounds
  • Enhancing monitoring and controls on applications and identifying opportunities to automate
  • Coordination with teams in Bangalore, Paris, Canada, and the USA
  • Managing communication and expectations with business users

Requirements:

  • Ability to read code and develop intermediate-level scripts and programs
  • Restart SAS Services Via SAS Management Console, manage User/Group/Roles profile, manage data libraries
  • Via SAS Visual Analytics Admin, manage Visual Analytics/LASR servers
  • Read SAS logs and perform diagnosis, Update SAS licenses
  • Ability to work with APIs and write programs to develop or call existing APIs
  • Ability to prioritize production issues based on business impact and urgency
  • Experience using scripting languages (PowerShell, Batch, Unix, etc.)
  • Experience with relational databases
  • Ability to handle multiple tasks and prioritize activities over multiple applications
  • Knowledge in financial industry

Benefits:

  • Competitive salary: $80,000 - $100,000 per year
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Location: Montreal, Quebec

Language: English



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