Restaurant Operations Manager

4 weeks ago


Newmarket, Ontario, Canada Philthy Philly's Cheesesteak & Poutinerie Full time
Restaurant Assistant Manager Job Description

At Philthy Philly's Cheesesteak & Poutinerie, we're seeking a highly skilled Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Reviews: Conduct regular performance reviews to evaluate team members and provide constructive feedback.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and optimize stock levels.
  • Customer Service: Provide exceptional customer service, address complaints, and ensure customer satisfaction.
  • Marketing: Participate in marketing plans and implementation to drive sales growth and increase brand awareness.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliable, and a team player.
Work Environment:

Fast-paced environment with a focus on delivering exceptional customer service and driving sales growth.

Work Conditions and Physical Capabilities:

35 hours per week, with a focus on maintaining a healthy work-life balance.



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