Department Supervisor

3 weeks ago


Saskatoon, Saskatchewan, Canada No Frills Full time

We are seeking a highly motivated and organized Department Manager to join our team at No Frills. As a key member of our store operations team, you will be responsible for providing exceptional customer service, managing front-end operations, and supporting our bookkeeper with store administration functions.

Key Responsibilities:

• Provide customer service, cashier, and ecommerce functions

• Manage direct reports, delegate duties, and ensure front-end standards

• Oversee the efficient running of the cash office, including pick-ups, deposits, and cash losses

• Analyze reports to identify problems and determine solutions

• Ensure price integrity by assisting with time file data management and scan log procedures

• Support bookkeeper with store administration functions, including weekly accounting, invoice payment, and reconciliation

• Maintain and manage benefit and pension administration

• Manage potential loss through buggy management, test orders, and refund/override minimization

• Coordinate cashier activities and provide input into the performance management process

Requirements:

• Open availability and flexibility to work days, nights, weekends, and holidays

• Demonstrated commitment to superior customer service

• Strong technical knowledge of front-end operations

• Problem-solving skills, including responding to customer complaints and inquiries

• Strong communication skills, including verbal, written, and active listening



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