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Client Care Specialist

2 months ago

Kelowna, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Auto Associate. As a key member of our sales team, you will be responsible for advising new and existing clients on how to best protect their assets when it comes to automobile insurance.

Key Responsibilities
  • Build relationships with clients, colleagues, and automobile dealership representatives
  • Creatively offer a diverse selection of ICBC and private insurance products
  • Process a wide variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
  • Upsell and cross-sell other insurance products from our other departments
  • Perform administrative duties, such as answering the phone and inventory restock
Requirements
  • High school education or equivalent
  • Level 1 Insurance License is an asset, but not required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance targets
What We Offer
  • A competitive salary range of $41,600.00 to $45,000.00
  • Comprehensive benefit and total compensation packages, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions
  • Opportunities for career growth and development within the organization
  • A dynamic and supportive work environment
About Us

HUB International is a leading insurance brokerage firm that provides a wide range of insurance and risk management solutions to individuals, families, and businesses. We are committed to delivering exceptional service and building long-term relationships with our clients.

We value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

Our core values include entrepreneurship, integrity, teamwork, accountability, and service. We encourage innovation and educated risk-taking, and we measure and take responsibility for outcomes.