Information Systems Analyst

4 weeks ago


Brampton, Ontario, Canada Khalsa IT Services Full time

Job Summary

We are seeking a skilled Information Systems Analyst to join our team at Khalsa IT Services. As an Information Systems Analyst, you will be responsible for providing technical support to our clients, troubleshooting issues, and implementing solutions.

Key Responsibilities

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Implement solutions to technical problems, including software and hardware upgrades
  • Collaborate with other technical teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions

Requirements

  • College/CEGEP degree in Computer Science or related field
  • 1-2 years of experience in technical support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • Opportunity to work with a dynamic and growing company
  • Competitive salary and benefits package
  • Opportunities for professional growth and development


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