Sales Associate
4 weeks ago
Lakeside Process Controls Ltd. is a leading provider of automation solutions to various industries. We are seeking a skilled Sales Associate - Customer Engagement Specialist to join our team.
Your key responsibilities will include:
- Acting as the primary point of contact for customers in a region
- Delegating engineered requests within the team
- Managing customer portals, retrieving and distributing new purchase orders, and updating status and dates
- Creating quotes for parts, services, and non-engineered products
- Ensuring the proper execution of orders from quotation to final shipment
- Following up with customers in a timely manner
- Coordinating between service providers and customers
- Maintaining correspondence with customers and suppliers
- Assisting in managing product returns
To be successful in this role, you will need:
- Bachelor's Degree and/or College Diploma
- Three to Five years' experience in customer service or sales
- Excellent planning, organizational, and time management skills
- Effective verbal and written communication skills
- Strong interests in customer service, building relationships, and exceeding customer needs
- Strong analytical and problem-solving skills
- Attention to detail
- Ability to handle and prioritize multiple objectives
- Hard work and high personal standards
- Team player
- Proficiency in MS Office and Windows
Lakeside Process Controls Ltd. offers a competitive compensation package, flexible working schedules, and a comprehensive benefits program. We are committed to employment equity and welcome diversity.
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