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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of store operations.
Key Responsibilities- Customer Service: Provide personalized assistance to customers, offering fashion advice and product recommendations to ensure a positive shopping experience.
- Store Operations: Maintain a clean and organized sales floor, including folding, hanging, and merchandising garments according to H&M standards.
- Merchandise Management: Process and stock merchandise, including unloading delivery trucks, receiving, and unpacking merchandise.
- Point of Sale: Operate the register, process transactions, and handle customer returns and exchanges.
- Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and provide support to ensure a positive working environment.
- Customer Service Skills: Passionate about delivering exceptional customer experiences and providing personalized assistance.
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
- Adaptability: Ability to work in a fast-paced environment, adapt to changing situations, and prioritize tasks to meet sales goals.
- Physical Demands: Ability to lift up to 20 pounds, stand for long periods, and engage in repetitive motions.
H&M Group is a leading fashion brand that offers the latest styles and inspiration to customers around the world. We are committed to providing a positive and inclusive work environment, where our employees can grow and develop their skills.
