Pediatric Dental Administrative Coordinator
6 days ago
We are seeking a highly skilled and experienced Pediatric Dental Administrative Coordinator to join our team at Dental Works 4 Kids. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our dental team.
Key Responsibilities- New Patient Interviews: Conduct thorough interviews with new patients to understand their needs and preferences.
- Treatment Plan Presentation: Present and discuss treatment plans with patients and their families, ensuring they understand the options and costs involved.
- Insurance Benefits Explanation: Explain insurance benefits and coverage to patients, ensuring they understand their financial obligations.
- Financial Arrangements: Present and discuss fees with patients, making financial arrangements and ensuring they understand their payment responsibilities.
- Account Follow-up: Follow up with patients to ensure they are satisfied with their treatment and to address any concerns or issues.
- Scheduling and Coordination: Schedule patient appointments to meet daily and weekly practice goals, handle patient finances, maintain patient records, coordinate patient flow, and correspond with government insurances.
- Contribution to Office Success: Directly contribute to the success and profitability of the office through effective treatment coordinating, account follow-up, appointment scheduling, accounts collections, and outstanding patient service.
- Schedule Coordination: Coordinate intra-office and inter-office schedules and appointments to ensure seamless communication and collaboration between team members.
- 3-5 years of experience as a treatment coordinator/administrative assistant.
- Outgoing personality and excellent communication skills.
- Excellent self-presentation skills.
- Exceptional telephone skills.
- Customer-centric oriented.
- Highly organized and detail-oriented.
- Excellent time management skills.
- Proficiency in Abledent and Orthotrack preferred.
- The ability to work independently.
- Long-term commitment to the role.
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