Wine Consultant

About the Role:

The Wine Consultant at Otter Co-op is a key member of our retail team, responsible for providing expert advice and education to customers on our wide selection of wines and spirits. This role requires a strong passion for wine, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Implement educational programs for both team members and customers, including product knowledge and sales techniques.
• Support private functions in the tasting center and collaborate with Wine Buyers to manage the personal wine locker program.
• Interact with customers on the sales floor to provide expert advice and create ongoing relationships with key wine purchasers.
• Maintain current industry and product knowledge through periodicals, meetings, and industry events.
• Create new or enhance existing programs to improve the customer experience.

Requirements:

• Minimum 2 years of experience in the liquor industry.
• WSET 3 preferred or WSET 2 with a strong passion for wine.
• Experience hosting wine seminars and public events is an asset.
• Retail wine and spirits experience.
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and able to manage computer files efficiently.
• Effective interpersonal, leadership, and communication skills.
• Motivation and ability to work in a busy environment.
• Effective planning, organization, and time management skills.
• Strong analytical and problem-solving skills.
• Demonstrate the ability to maintain relationships outside of the organization that supports the organization.
• Enjoy working with the public.
• Ability to physically lift, push, pull up to 50 lbs. on a regular basis and stand for full 8 hour shift.
• Must be committed to a SAFE working environment.
• MUST be over 19 years of age to be considered.
• MUST have open availability and able to work a variety of shifts that include mornings, afternoons, and evenings till 8pm.
• This position is based out of our 248th Liquor Store, though it may require on some occasions to travel and work at other locations as business needs arise.

What We Offer:

• Competitive Wages
• Annual bonus program for all eligible team members
• For eligible positions: comprehensive benefits package and an employer matched pension plan
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Co-op Membership with an annual dividend payment on qualified purchases
• Education Assistance Program
• Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation