Receptionist

1 month ago

Quispamsis, New Brunswick, Canada Shannex Incorporated Full time

About the Role

We are seeking a skilled and compassionate Receptionist to join our team at Shannex Incorporated. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.

Key Responsibilities

  • Answer and transfer telephone inquiries, greet and direct visitors
  • Provide routine information and respond to inquiries from residents, visitors, and staff
  • Active screening of employees and visitors
  • Sort and distribute incoming and outgoing mail and couriers
  • Prepare and distribute forms, reports, and other documents to appropriate personnel and departments
  • Perform a wide variety of assignments, which are sometimes confidential in nature
  • Receive, process, and record client payments
  • Ensure client safety by following and applying all standard operational procedures, safe work practices, and training provided

Requirements

  • High-school diploma or GED
  • Excellent computer skills and experience in Microsoft Office Suite
  • Previous hospitality/customer service experience an asset, especially with seniors
  • Ability to provide a clear criminal record check upon hire
  • Friendly and outgoing spirit is a definite asset
  • Knowledge of medical terminology considered an asset
  • Ability to work during the day and weekends
  • Passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care

About Us

Shannex Incorporated is a trusted provider of senior accommodations, services, and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

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