Automotive Service Coordinator

1 month ago


Vancouver, British Columbia, Canada Mercedes-Benz Vancouver Full time

Unlock Your Potential as a Tower Operator at Mercedes-Benz Vancouver

We are seeking a highly skilled Tower Operator to join our team at Mercedes-Benz Vancouver. As a key member of our service department, you will play a crucial role in maximizing workshop utilization and ensuring the efficient allocation of workflow to technicians.

Key Responsibilities:

  • Prioritize and dispatch work for the shop to optimize productivity and efficiency
  • Maintain shop capacity, efficiency, and productivity by monitoring technician availability and communicating with Shop Foremen, Service Advisors, and Managers
  • Use internal repair orders and pre-delivery inspections/checks to help reach production goals and complete internal work in a timely manner
  • Identify and communicate opportunities to enhance workshop productivity and efficiency to Service Management
  • Answer incoming calls regarding service inquiries and accurately schedule appointments, when necessary

What We Offer:

  • First-hand mentoring from auto industry leaders
  • Innovative and exciting work environment
  • Employee discounts on vehicle purchases and leases
  • Employee discounts on service and parts
  • Career growth opportunities
  • Competitive compensation
  • Generous benefit package
  • Exclusive Dilawri offers
  • A true Family culture

About Dilawri Group of Companies:

Dilawri Group of Companies is Canada's largest automotive group, with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, and British Columbia, and Washington D.C. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry.

Dilawri Group of Companies is not only a leader in the automotive industry but also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada, supporting a variety of charitable causes.


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