Multilingual Sales and Service Representative

5 days ago


Ottawa, Ontario, Canada Zedd Customer Solutions Inc. Full time

Overview:

We are a dynamic company that specializes in providing innovative sales and customer service solutions to our clients. Our team of experts works collaboratively to deliver exceptional results and exceed client expectations.

Job Summary:

We are currently seeking a highly skilled Bilingual Inbound Sales Associate to join our team in the Scarborough area. The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional sales and customer service to clients
  • Make and receive telephone calls on behalf of clients
  • Develop strong relationships with clients to understand their needs and preferences
  • Stay up-to-date with product knowledge and industry trends
  • Work collaboratively with the sales team to achieve sales targets
  • Participate in training programs and actively seek feedback and suggestions for improvement

Requirements:

  • Bachelor's degree in a related field (or equivalent experience)
  • Minimum 2 years experience in a sales or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Proficient in Microsoft Office Suite

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • The opportunity to work with a diverse group of professionals


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