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Multilingual Telesales Professional

1 week ago

Ottawa, Ontario, Canada Zedd Customer Solutions Inc. Full time

**About the Role:**

We are seeking a skilled Multilingual Telesales Professional to join our team in the Scarborough area, where you will play a crucial role in promoting our products and services to customers.

Your primary responsibilities will include making and/or receiving telephone calls, contacting customers to discuss their needs, and recommending suitable solutions.

Main Responsibilities:

  • Making outbound calls to contact new and existing customers.
  • Discussing product features and benefits with customers to identify potential opportunities.
  • Documenting customer interactions and feedback in a timely and accurate manner.
  • Participating in ongoing training and professional development to stay up-to-date on product knowledge and industry trends.

Requirements:

  • Bachelor's degree in a related field (e.g., business, marketing, communications).
  • Proven experience in a sales or telesales environment, preferably in a customer-facing role.
  • Fluency in multiple languages, including English and French, as well as strong writing and communication skills.