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Office Operations Specialist

1 week ago

Toronto, Ontario, Canada Payments Canada Full time
About Payments Canada

At Payments Canada, we aim to simplify payments, making them easier, smarter, and safer for Canadians. We prioritize our employees' well-being, offering a flexible, hybrid work environment that balances in-person connection and remote work.

Job Summary

The Facilities Coordinator is essential in maintaining Payment Canada's offices, space planning, and delivering exceptional service to the employee base. This role requires effective management of ongoing facility projects, daily facilities needs, and the facilities budget.

Main Responsibilities
  • Develop and implement strategic plans to meet future facility needs;
  • Efficiently manage and resolve service requests;
  • Provide regular facility updates and reporting to diverse stakeholders;
  • Stay informed about industry best practices and trends;
  • Maintain premises and furnishings through cleaning and maintenance programs;
  • Respond promptly to emergency maintenance requests and troubleshoot issues;
  • Collaborate with the People Team on office accommodations and ergonomics;
  • Coordinate moves, adds, and changes;
  • Ensure compliance with health and safety, environmental, and risk management policies and procedures;
  • Maintain the Workplace Management Tool (ENVOY).
Required Skills and Qualifications
  • Post-secondary education in business, facilities management, property management, project management, or a related field;
  • A minimum of three years of experience in facility, property, construction, and project management;
  • A minimum of three years of contract and lease review experience, combined with demonstrated experience in invoicing and budget oversight;
  • Exceptional project management, time management, and organizational skills, with the ability to work in a fast-paced environment;
  • Demonstrated knowledge of applicable laws and regulations at both provincial and federal level;
  • Proficient in reading drawings, plans, and specifications;
  • Knowledge of best practices related to facilities management and space planning;
  • Ability to travel between Ottawa and Toronto area;
  • Government of Canada Level II Secret Clearance or eligibility to obtain.
Benefits and Compensation
  • Flexible, hybrid (remote/office) environment;
  • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible);
  • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance, and a health spending account for you and your dependents (permanent and temporary employees with contracts 12 months & over);
  • Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown, and Cultural Holiday Observance Days;
  • 26 Weeks of paid maternity and parental leave top-up;
  • Rewards and recognition program;
  • Access to Office Gym Facilities;
  • Internal and external professional development opportunities;
  • Fun team and organizational events;
  • Monthly All Staff Forums led by our Executive Leadership Team.
Our Commitment to Diversity and Inclusion

We strive to create an inclusive culture where everyone feels valued and respected. We welcome applications from diverse candidates and are committed to employment equity. Preference will be given to Canadian citizens and permanent residents. Interviews may be conducted virtually or in person.