Store Operations Manager

1 month ago


Amherst, Canada Rogers Full time

Company Overview


Rogers is a dynamic company that values innovation and customer satisfaction. As a leading provider of technology and communications services, we are committed to delivering exceptional experiences for our customers.



Salary


We offer a competitive salary range of $80,000 to $120,000 per year, depending on experience and qualifications, plus additional benefits and incentives.



Job Description


The Store Manager plays a critical role in the success of our retail operations. As a key member of our team, you will be responsible for managing store operations, leading a high-performing sales team, and delivering exceptional customer experiences.



Responsibilities



  • Manage and run store operations with an innovative spirit, adapting to changing environments
  • Coach, develop, and retain a high-performing sales team focused on customer experience
  • Focus on performance to meet and exceed local/regional business objectives
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base through personalized communication and outreach
  • Invest in employee growth through world-class development programs
  • Participate in community events and outreach efforts to support local small businesses
  • Exercise autonomy to operate the store like a business, curating solution-based experiences


Requirements


To succeed in this role, you will need:



  • A progressive thinker with a desire to innovate and share ideas
  • An ability to deliver on business plans to meet regional and store targets
  • A leadership style that fosters collaboration and inspires teams
  • An ability to work a flexible schedule, including occasional evenings and weekends
  • Meets the minimum age of majority (varies by province)


Benefits


As a Rogers employee, you can expect:



  • Competitive compensation package, including bonuses and incentives
  • One of the best flex health benefits, RRSP, TFSA, and pension plans in Canada
  • Mental health and support benefits, 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts on Rogers & Fido products and services
  • Career growth and development opportunities


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