IT Technical Support Professional

5 days ago


Vancouver, British Columbia, Canada eJAmerica Full time
About the Role

The Desktop Support Technician will be responsible for providing first-level technical support to our global users. This includes troubleshooting and resolving hardware, software, and application issues on desktop and mobile devices.

Key Responsibilities:
  • Provide technical support via phone, email, and in-person.
  • Troubleshoot and resolve hardware, software, and application issues.
  • Install, configure, and maintain software applications and hardware.
  • Collaborate with other teams to ensure seamless resolution of incidents.

eJAmerica offers a dynamic and supportive work environment that fosters growth and development. We are committed to helping our employees achieve their full potential and reach their career goals.



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