Lead Beauty Salon Operations Manager

7 days ago


Richmond Hill, Ontario, Canada ANNIE'S BEAUTY INC. Full time
Job Description

We are seeking a highly skilled and experienced Beauty Salon Operations Manager to join our team at Annie's Beauty Inc. In this role, you will be responsible for overseeing the daily operations of the salon, ensuring seamless execution and exceptional customer service.

Key Responsibilities
  • Operational Leadership: Direct and control daily salon operations, ensuring timely completion of tasks and efficient allocation of resources.
  • Evaluations and Improvements: Regularly evaluate operational performance, identifying areas for improvement and implementing effective solutions to enhance productivity and efficiency.
  • Policies and Procedures: Establish or implement policies and procedures for staff, driving consistency and excellence in customer service.
  • Financial Management: Plan and control budget and inventory, ensuring optimal financial performance and minimizing waste.
  • Contract Management: Manage contracts for advertising or marketing strategies, securing maximum value for the salon.
  • Staff Development: Hire, train, and supervise staff, fostering a positive and productive work environment.
  • Customer Service: Address customers' complaints or concerns, resolving issues promptly and professionally.
Requirements

To succeed in this role, you will require:

  • A secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a beauty salon management capacity.
Benefits

This is a permanent position offering:

  • A competitive salary: $60,000 - $80,000 per annum, depending on experience.
  • 30-40 hours per week, Monday-Friday.
  • English as the primary language spoken in the workplace.


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