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Retail Store Manager

2 months ago

Port Coquitlam, British Columbia, Canada Fruiticana Full time
About the Role

Fruiticana is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
    • Develop and implement strategies to improve store performance, including sales growth, customer satisfaction, and employee engagement.
  • Operations and Logistics
    • Oversee the daily operations of the store, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store policies and procedures are followed, and that the store is always clean and well-organized.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
    • Develop and maintain relationships with customers, identifying their needs and preferences to drive sales growth.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, including sales data, customer feedback, and employee performance.
    • Analyze sales data and customer feedback to identify trends and areas for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and make decisions quickly
    • Strong analytical and problem-solving skills
    • Ability to work independently and as part of a team
Work Environment

Fruiticana is a dynamic and fast-paced retail environment. As a Retail Store Manager, you will be required to work in a team-oriented environment, with a focus on providing excellent customer service and driving sales growth.