Customer Service Ambassador

5 days ago


Ottawa, Ontario, Canada Bass Pro Shops Full time

Job Summary

The Greeter is a key member of our retail team, responsible for providing exceptional customer service and creating a welcoming environment for all guests. As a Greeter, you will be the first point of contact for customers entering our store, and your friendly and professional demeanor will set the tone for their shopping experience.

Key Responsibilities

  • Greet and engage customers in a friendly and enthusiastic manner, providing information on in-store promotions and events.
  • Act as a brand ambassador for Bass Pro Shops, promoting our products and services to all customers.
  • Distribute flyers and promotional materials to customers entering the store.
  • Direct customers to the appropriate department(s) and provide assistance as needed.
  • Maintain a clean and organized store entrance area, ensuring a positive first impression for all guests.
  • Collaborate with other team members to achieve sales goals and provide exceptional customer service.

Requirements

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced retail environment and provide exceptional service to customers.
  • Knowledge of general retail practices and procedures.
  • Ability to stand for prolonged periods and move freely throughout the store.
  • Experience in a related field or outdoor lifestyle is an asset.

Benefits

  • Competitive wages and excellent benefits package.
  • Opportunities for career advancement and professional growth.
  • Discounts on retail merchandise and access to exclusive employee perks.

Bass Pro Shops is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.



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