Bilingual Customer Service Ambassador

4 days ago


Ottawa, Ontario, Canada Altis Recruitment Full time

We are seeking a highly skilled and motivated Bilingual Customer Service Ambassador to join our team at Altis Recruitment. As a key member of our client-facing team, you will serve as the primary point of contact for clients, providing exceptional support and ensuring their needs are met.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to effectively handle customer inquiries and issues in a professional and courteous manner. You will be responsible for providing timely and accurate responses to client requests, while maintaining a high level of customer satisfaction.

Key qualifications for this role include:

  • Enhanced/Reliability clearance
  • Criminal record check
  • Bilingualism in English and French
  • Professional and self-motivated individual
  • Ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Superior customer service skills and orientation
  • Collaborative and team-oriented approach
  • Ability to maintain professionalism under pressure
  • Strong organizational and time management skills

This is a full-time opportunity with a competitive salary and benefits package. The successful candidate will be required to work 37.5 hours per week, with a rotating 8-hour shift between 8am and 8pm, Monday to Friday.



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