Strategic Operations Director for Food Service

1 day ago


Barrie, Ontario, Canada Firehouse Subs Full time
About This Role

At Firehouse Subs, we're on a mission to serve up more than just great food – we want to deliver exceptional guest experiences that leave a lasting impression. As our Strategic Operations Director for Food Service, you'll play a key role in helping us achieve this goal.

Job Summary:

We're seeking a highly skilled and experienced leader to oversee the operations of our food service team. In this role, you'll be responsible for developing and implementing strategies to drive sales growth, improve efficiency, and enhance customer satisfaction.

Main Responsibilities:

  • Sales Growth: Analyze sales data to identify trends and opportunities, and develop targeted strategies to drive growth.
  • Operations Efficiency: Streamline processes and procedures to improve productivity and reduce costs.
  • Customer Satisfaction: Work closely with our team to ensure exceptional customer experiences through effective communication, timely issue resolution, and continuous quality improvement.

Requirements:

  • Education: Bachelor's degree or equivalent experience in a related field.
  • Experience: Minimum 2 years of experience in a leadership role within the food service industry.
  • Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, ability to work effectively in a fast-paced environment.

What We Offer:

  • Competitive Salary: $80,000 - $100,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing Training and Development: Opportunities for professional growth and development through ongoing training and education.

Why Join Our Team?

At Firehouse Subs, we're passionate about serving our guests and making a positive impact in our communities. As a member of our team, you'll have the opportunity to work with a dynamic and supportive group of individuals who share your values and passion for excellence.



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