Global Learner Support Specialist

1 month ago


Vancouver, British Columbia, Canada Khoury College Full time
About the Opportunity

The Global Learner Support Specialist plays a vital role in providing language, cultural, and academic support to international and domestic students at the Regional Campus. This position requires strong organizational, analytical, and interpersonal communication skills, as well as experience working with databases and customer service software.

Key Responsibilities
  1. Lead and/or facilitate language, cultural, and academic support services on the Regional Campus, including:
  2. GLS Tutoring (e.g. weekly tutoring sessions for individual and group conversations)
  3. GLS Workshops
  4. Cultural activities, including events designed to introduce students to the local culture and history of the Regional Campus
  5. Communication in Tech
  6. Non-credit courses (upon assessment of learner needs, offer course addressing identified needs; e.g. Academic Communication & Collaboration, Academic Writing, Career & Communication Development, etc.)
  7. Cultural Exchange Program and/or Global Village

The Global Learner Support Specialist will collaborate as a member of the Regional Campus' student services team and will also work with colleagues at other locations in Northeastern's global campus network to ensure students have access, where appropriate, to programming originating on other campuses.

Requirements
  • Master's degree (preferred) and at least two years of experience providing student support to students in a higher education setting
  • Demonstrated experience working with international students and second language learners with a strong understanding of the distinct needs of these populations
  • English Language Teaching experience is required

The expected hiring range for this position is CAD $61,105 to CAD $77,910 based upon the position's scope and responsibilities.



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