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Assistant Store Manager

2 months ago

Penticton, British Columbia, Canada Michael Hill Full time
About Michael Hill

Michael Hill is a leading premium jeweller with a strong presence in Australia, New Zealand, and Canada. We are committed to providing an exceptional customer experience and fostering a diverse and inclusive workforce.

Job Summary

We are seeking an experienced and motivated Assistant Store Manager to join our retail leadership team at Michael Hill Cherry Lane. As a key member of our team, you will be responsible for overseeing store operations, managing sales teams, and driving business growth.

Key Responsibilities
  • Store Operations: Oversee daily store operations, including sales, customer service, and inventory management.
  • Sales Team Management: Lead and motivate sales teams to achieve sales targets and provide exceptional customer service.
  • Business Growth: Develop and implement strategies to drive business growth, including sales promotions and marketing initiatives.
  • Customer Experience: Ensure that customers receive an exceptional shopping experience, including personalized service and product knowledge.
  • Team Development: Provide coaching and training to sales teams to improve performance and achieve business objectives.
Requirements
  • Proven Track Record: Proven ability to deliver results in a fast-paced sales environment with a strong understanding of KPIs.
  • Leadership Skills: Confidence to lead and motivate sales teams, with a customer-centric focus.
  • Coaching and Development: Effective coach who can improve the performance of sales teams and create a supportive and motivated culture.
  • Business Acumen: Strong business acumen, with the ability to analyze sales data and develop strategies to drive business growth.
About You

We are looking for an experienced and motivated individual who is passionate about delivering exceptional customer service and driving business growth. If you have a proven track record in sales and operations management, and are looking for a challenging and rewarding role, we encourage you to apply.

What We Offer
  • Competitive Salary: A competitive salary range of $45,000 to $50,000, depending on experience.
  • Benefits Package: A comprehensive benefits package, including health, dental, and employee assistance programs.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Team Environment: A supportive and motivated team environment, with opportunities for career growth and development.