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Director of Information Technology and Innovation

2 months ago

St Thomas, Ontario, Canada Frenchman's Reef Full time
Job Summary

We are seeking a highly skilled and experienced Director of Information Technology to join our team at Frenchman's Reef. As a key member of our leadership team, you will be responsible for driving technological innovation and excellence in our hospitality operations.

Key Responsibilities
  • Strategic Technology Leadership: Develop and execute a comprehensive IT strategy that aligns with our business goals and objectives.
  • Infrastructure Management: Oversee the design, implementation, and maintenance of our IT systems, ensuring seamless integration and optimal performance.
  • Cybersecurity: Implement robust cybersecurity measures to protect our guests' data and hotel assets, ensuring the highest level of security and compliance.
  • Innovation Driver: Identify and implement emerging technologies to enhance our guests' services and experiences, staying ahead of the curve in the hospitality industry.
  • Team Leadership: Manage and inspire a high-performing IT team, fostering a culture of excellence and innovation.
  • Vendor Relations: Collaborate with technology vendors to optimize services and solutions, ensuring the best possible outcomes for our guests and business.
  • Budget Oversight: Manage IT budgets effectively, ensuring cost-efficient operations and optimal resource allocation.
  • Guest Support: Provide exceptional technical support to our guests, ensuring a seamless and enjoyable digital experience.
Qualifications
  • Proven Experience: 5+ years in IT leadership, preferably in the hospitality industry.
  • Tech Proficiency: Strong knowledge of hotel systems, PMS, POS, and emerging tech trends.
  • Team Leadership: Successful track record of leading and motivating IT teams.
  • Cybersecurity Acumen: Deep understanding of cybersecurity protocols and best practices.
  • Strategic Thinker: Ability to align IT initiatives with overall business goals and objectives.
  • Vendor Management: Experience in negotiating and managing relationships with technology vendors.
  • Budget Management: Demonstrated ability to manage IT budgets effectively.
  • Excellent Communication: Strong communication skills for both technical and non-technical stakeholders.
Benefits

Frenchman's Reef offers a comprehensive benefits package, including:

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match

We are an equal opportunity employer and welcome applications from diverse candidates. We are a drug-free workplace and require pre-employment drug testing and background checks. We participate in E-Verify.