Site Security Operations Manager

5 days ago

Brampton, Ontario, Canada Amazon Canada Fulfillment Services, ULC Full time

Job Summary

The Site Security Operations Manager is a key leadership position within Amazon Canada Fulfillment Services, ULC. This role provides security services and asset protection in a designated area of responsibility.

About the Role

This leader fosters an environment of inclusion and diversity. The Site Security Operations Manager reports to the Regional Loss Prevention Manager responsible for their area and aids them in supporting operational teams throughout the organization.

Main Responsibilities

  • Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner.
  • Utilize continuous improvement to drive process enhancement and increase efficiency.
  • Develop driven business cases using data collection, through database polling or data entry, from multiple DC; and conduct analysis generating strategic and tactical interpretations which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes.
  • Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path.
  • Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance this is done with your internal and external partners.
  • Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate.
  • Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans in an effort to mitigate losses.
  • Inspire performance excellence on the part of all security services team members and third party vendors. Leading the way to ensure that MSA is followed and executed appropriately.
  • You are the subject matter expert for all internal and external partners. Identify, promote and implement security best practices.
  • Effectively partner with internal customers in evaluating current and future security services, processes and initiatives.
  • Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed
  • Posses the ability to move followers effectively into action, not with coercion but by eliciting their desire and conviction in the vision and values articulated by the organization, and can influence all internal and external stakeholders accordingly.
  • Incident response planning, implementation, execution, and management.
  • Effectively address loss mitigation, physical security considerations, potential and actual work place violence incidents per policy.
  • Travel up to 25% domestically
  • This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends and holidays Work weekends and/or overnight shifts as necessary.
  • Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs. with or without reasonable accommodations.

Qualifications and Requirements

  • Bachelor's Degree or 5 + years relevant professional or military experience
  • 2+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or other related field
  • 2+ years data collection experience with root cause analysis
  • 2+ years of people management experience
  • 1+ experience with MS Office Professional Suite, including intermediate knowledge of Excel

Salary Range

$85,000 - $115,000 per year, depending on location and experience.

About Amazon Canada Fulfillment Services, ULC

Amazon Canada Fulfillment Services, ULC is committed to providing a safe and healthy work environment for our employees. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development.

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