Product Expert

4 weeks ago

Calgary, Alberta, Canada Q Internal Full time
About the Role

We are seeking a highly skilled Product Expert to join our team at Quorum Software. As a Product Expert, you will be responsible for planning and overseeing team delivery of Energy Components implementation and enhancements. This role will employ your existing understanding of the Quorum architecture and deployment process to teach to other team members.

Key Responsibilities
  • Provide services like Implementation, Testing, Support and Upgrade Services around the Hydrocarbon accounting using Energy Components
  • Take ownership of assigned tasks
  • Oversee work assigned to individual team members and manage work quality, timely delivery, and documentation
  • Balance workload priorities across multiple concurrent upgrades and deliverables for various customers
  • Plan and execute project milestones including effort estimation, kick-off, technical/functional validation, and production go-live cutover activities
  • Track project progress, including identification and mitigation of risks
  • Coordinate with cross-functional teams to satisfy project deliverables and requests
  • Communicate regularly with internal and external stakeholders on the project status
  • Demonstrate mastery and drive improvements for technical skills required for successful implementations, such as: PL/SQL, Java, Jenkins, REST API and in-house Quorum tools
  • Lead team stand-ups and retrospectives to identify technical and process issues, discuss improvement ideas, and share knowledge
  • Mentor team members to practice resourceful problem-solving and inspire them to achieve individual career goals and shared team objectives
  • Serve as a Quorum Subject Matter Expert (SME) in client conversations while representing Quorum positively
  • Oversee team implementation of standard best practices and identify possible improvements to technical processes & team workflow
  • Understand, follow, and broadcast process changes to team members
Requirements
  • Should have minimum 7+ years of implementation experience in EC (Energy Components)
  • Strong database skills (PL SQL) including writing complex functions/procedures, converting and managing large sets of data, and troubleshooting issues
  • Good understanding about Oil & Gas domain - Upstream/Midstream
  • Highly flexible, good team player, demonstrate passion for EC/Oil & Gas domain - Upstream/Midstream
  • Demonstrated ownership of own commitments to high-quality software deliverables and customer experience
  • People management including hiring and onboarding
  • Fluent in English, both written and verbal
Preferred Skills
  • Prior experience in Energy Components product implementation
  • Bachelor's degree or equivalent in engineering, technology, or other analytical discipline
  • Development or deployment experience working in an Agile environment
  • Reporting skills like Jasper, Yellowfin, and testing skills will be added advantage
  • Exposure to other IT products in Oil & Gas upstream space
  • Experience with cloud solutions and complex integrations
About Quorum Software

Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.

Diversity Statement

At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.

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