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Computer Application Support Specialist

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Ottawa, Ontario, Canada Adecco Canada Full time
Application Support Specialist Job Description

Adecco Canada is currently recruiting for a skilled Application Support Specialist to join our team in Ottawa, ON. This is a 1-year contract with the possibility of extension up to 3 years with our Public Sector Client.

Key Responsibilities:
  • Laptop Reimaging and Deployment: Reimage laptops with departmental standard Windows operating system compatible with biometric collection systems, following vendor installation instructions.
  • Technical Troubleshooting: Perform tests to ensure required functionality is present, coordinate installation, operation, and resolution of hardware and software problems.
  • Inventory Management: Maintain accurate records of laptop inventory using Department of National Defence Supply Support Activity (SSA), serial numbers, wiring schemes, and network problems and solutions.
  • Connectivity and Technical Issues: Resolve all connectivity and internal technical problems.
  • Rollout and Interface: Assist in the rollout of laptops within the NCR, across Canada, and 2 international sites, and maintain interface with user sites and locations to ensure seamless installation of laptops and required user functionality.
Mandatory Requirements:
  • Education: Undergraduate degree in Computer Science, Engineering/Applied Science, Science, Mathematics, or a related field.
  • Experience: Minimum 2 years of technical integration and troubleshooting experience within the last 6 years, and minimum 5 years of experience with laptop reimaging and deployment within the last 6 years.

If you are interested in this Application Support Specialist position, please submit your resume by clicking on the 'Apply with Adecco' button.