Senior Retail Operations Manager

2 weeks ago


Morinville, Canada Shell Corner Store Full time
Job Summary

Shell Corner Store is seeking a skilled Senior Retail Operations Manager to oversee the day-to-day activities of our retail store. The ideal candidate will have prior experience in managing a team, handling sales and customer service, and maintaining inventory.

About You
  • You hold a Secondary (high) school graduation certificate.
  • You have 1 year to less than 2 years of work experience.
Your Responsibilities
  • Assign tasks and duties to sales staff effectively.
  • Hire, train, and develop the skills of new employees.
  • Approve returns and exchanges for customers.
  • Create and manage employee schedules.
  • Drive sales growth through exceptional customer service and product knowledge.
  • Analyze sales data and provide insights to improve sales strategies.
  • Resolve customer complaints and supply chain issues promptly and professionally.
  • Maintain accurate inventory levels and ensure efficient stock management.
  • Supervise and coordinate the work of sales staff, providing guidance and support as needed.
  • Conduct regular performance reviews and feedback sessions with team members.
What We Offer
  • A competitive salary range of $40,000 - $55,000 per annum, depending on your experience.
  • A dynamic and supportive work environment at Shell Corner Store.
  • Opportunities for career growth and professional development.
Working Conditions
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 35 hours per week.
  • Supervises: 3-4 people.


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