Retail Store Operations Supervisor
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Retail Store Operations Supervisor to join our team at Shell Corner Store. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our sales team and ensuring the smooth operation of our store.
Key Responsibilities:
- Assign sales workers to duties and tasks
- Hire and train or arrange for training of staff to meet the needs of our customers
- Authorize the return of merchandise and ensure that our sales practices are aligned with company policies
- Establish work schedules to ensure adequate staffing and maximize productivity
- Sell merchandise and promote our products to customers
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Organize and maintain inventory levels to ensure that our store is always fully stocked
- Supervise and co-ordinate the activities of our sales team to ensure that our customers receive excellent service
- Conduct performance reviews to ensure that our team members are meeting their goals and objectives
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Requirements:
- 1-2 years of experience in a retail operations role
- Proven leadership and supervisory skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Secondary (high) school graduation certificate
Why Work for Us:
- Shell Corner Store is a dynamic and growing retail organization
- We offer a comprehensive benefits package and opportunities for career growth
- We are committed to providing excellent customer service and creating a positive shopping experience for our customers
- We value diversity and inclusion in the workplace and are an equal opportunities employer
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