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**Branch Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Branch Manager to lead our Advice Center in New Westminster. As a key member of our team, you will be responsible for the leadership and management of our branch staff, ensuring the consistent achievement of branch goals and targets.
Key Responsibilities
- Manage the Advice Center, including hiring, training, mentoring, developing, and coaching the branch staff.
- Lead the team in delivering the credit union's vision, values, and commitments.
- Manage the branch as a profit center by attaining sales, deposit, loan, and membership growth goals.
- Analyze reports and identify trends, as well as marketing opportunities for the branch trade area.
- Ensure integrated service delivery of products and services, including financial planning, wealth management, personal mortgages, loans, LOC's, deposits, mutual funds, insurance products, and/or commercial needs of members.
- Evaluate profit/loss potential using information systems combined with personal knowledge and experience within our industry.
- Undertake business development in the Kelowna area to grow and develop our membership, asset base, and revenue.
- Initiate and drive in-branch campaigns designed to improve our overall results.
Requirements
- Proven leadership and management of retail branches, ensuring the consistent achievement of branch goals and targets.
- Coaching and mentorship expertise and the ability to foster your team's growth and development.
- Strategic thinking and planning skills.
- Change management experience (an asset).
- Interpersonal and communication skills with the ability to connect, engage, and provide advice to branch teams and stakeholders.
- Business development acumen with experience in creating and growing positive member relationships and branch portfolios.
- Knowledge in deposit-related products, personal lending, residential mortgages, and wealth management.
- Excellent sales and business development ability with success in negotiating terms and conditions with members.
What We Offer
- A total compensation package of base pay plus incentives that is market competitive and reviewed annually.
- A comprehensive benefits program and a generous defined contribution pension plan.
- A fun and collaborative work environment with opportunities for career advancement.
- A commitment to diversity, equity, and inclusion, and a focus on creating a workplace where everyone feels valued and respected.
