IT Operations Manager

1 week ago


Greater Toronto Area, Canada Telna Full time

We are seeking an experienced IT Operations Manager to join our team at Telna. This is a salaried position with a competitive compensation package.

About the Role

This role will be responsible for day-to-day operational management of IT systems and internal user support, including managing and maintaining operating systems and applications, handling patch management, system updates, and configuration, as well as providing support for service requests and system troubleshooting.

The successful candidate will also be responsible for ensuring uptime and performance of systems and services, working closely with the Infrastructure & Reliability team to address system issues and performance bottlenecks.

Key Responsibilities
  • Manage and maintain operating systems and applications.
  • Handle patch management, system updates, and configuration.
  • Provide support for service requests and system troubleshooting.
  • Ensure uptime and performance of systems and services.
  • Work closely with the Infrastructure & Reliability team to address system issues and performance bottlenecks.

Our ideal candidate will have experience in IT operations and infrastructure management, as well as excellent communication and problem-solving skills.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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