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Cloud Service Operational Compliance Manager
2 months ago
Entrust Limited is seeking a highly skilled Cloud Service Operational Compliance Manager to join our team. As a key member of our cloud operations team, you will be responsible for ensuring the highest levels of operational excellence in our cloud services.
Key Responsibilities- Develop and implement policies, standards, and templates for cloud services' standard operating procedures based on cloud best practices, corporate policies, and regulatory requirements.
- Ensure operational processes comply with cloud best practices, corporate policies, and relevant regulations.
- Identify and mitigate risks associated with non-compliance, focused on operational, technical, and process gaps.
- Conduct regular audits of operational processes to ensure ongoing compliance and identify areas for improvement.
- Develop and enforce policies that align with compliance requirements, including data handling, security measures, and user privacy.
- Provide training to staff on compliance matters to ensure they understand the importance and are equipped to maintain standards.
- Establish protocols for responding to service impacts, including investigation and remediation processes.
- Ensure services are monitored and reported against best practices for uptime and service level agreements.
- Bachelor's degree in computer science, software engineering, or other relevant education.
- 10+ years of experience leading and operating complex multi-tier applications based on micro-service architecture.
- Demonstrated understanding and application of operational processes, automation, SRE, and underlying technology for mission-critical customer-facing cloud and hybrid applications.
- Proven ability for process engineering, documentation, operational risk determination, and operational process audit and score carding.
- Team player with strong ability to influence and mentor a diverse set of professional colleagues and leaders.
Entrust Limited is a leader in the security industry, providing innovative solutions for a more connected, mobile, and secure world. We value diversity and inclusion, and are committed to ensuring that all identities are valued and respected.
