Customer Service Ambassador

2 weeks ago


Owen Sound, Canada The Métis Nation of Ontario Full time
Job Title: Customer Service AmbassadorJob Summary:

We seek a dedicated and empathetic Customer Service Ambassador to join our team. As a key point of contact, you will provide exceptional support to our clients, ensuring their needs are met and exceeded.

Company Overview:

The Métis Nation of Ontario is a proud organization dedicated to serving our community. Our mission is to promote the rights and interests of Métis people, and we strive to create a workplace that reflects our values of respect, inclusivity, and excellence.

Job Description:

As a Customer Service Ambassador, you will be responsible for:

  • Providing exceptional customer service through phone, email, and in-person interactions.
  • Responding to client inquiries and resolving issues in a timely and professional manner.
  • Collaborating with internal teams to ensure seamless service delivery.
  • Participating in ongoing training and development to enhance your skills and knowledge.
Required Skills and Qualifications:

To be successful in this role, you must possess:

  • A college certificate or diploma in a related field.
  • At least 1 year of experience in customer-facing roles.
  • Excellent communication and problem-solving skills.
  • A strong ability to work in a fast-paced environment.
Benefits:

We offer a comprehensive benefits package, including:

  • Health benefits, including dental and vision care.
  • A pension plan to secure your future.
  • A wellness program to support your overall well-being.
Estimated Salary:

$45,000 - $55,000 per year, depending on experience.

Please note that this is an estimate and may vary based on individual circumstances.

Work Environment:

As a Customer Service Ambassador, you will work on-site, providing face-to-face support to our clients. You will have the opportunity to work in a dynamic and inclusive environment, where you can build meaningful relationships with our team and clients.

We value diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.


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