Facilities Operations Manager
1 month ago
As a key member of our Global Facilities, Projects and Office Operations team, you will play a vital role in ensuring the smooth operation of our global office environment. Your primary responsibility will be to provide exceptional client service by assisting the Director of Facilities in monitoring and controlling our office environment, with a focus on facility projects, day-to-day operations, maintenance programs, and vendor management.
Key Responsibilities:- Safety and Compliance: Establish and maintain a safety-first culture by promoting and driving safe work practices, timely training, and operating best practices.
- Client Service: Be the first point of contact for all Facilities enquiries, face-to-face and via email, providing an excellent level of service at all times.
- Operations and Maintenance: Work with a team to execute operations & maintenance plans safely and in alignment with client goals.
- Project Management: Execute innovative programs, processes, and procedures that reduce operating costs and increase productivity.
- Physical Security: Manage project schedules, tasks, and act as liaison and first point of contact for contractors and design teams.
- Asset Management: Perform site inspections, regularly assessing the site and equipment to ensure assets/equipment are functional and clean.
- Supply Chain Management: Monitor supply inventory and ordering supplies, including creating records of completed work.
- Compliance and Risk Management: Adhere to all Critical Environments procedures, equipment requirements, and preventative maintenance to ensure reliability of systems while driving consistency across the portfolio.
- Client Satisfaction: Ensure client satisfaction with delivery of Facility Management services and provide a role in monitoring and improving customer experience across the portfolio.
- Experience: Minimum of 5 years Facilities management experience required in corporate or multi-site operations.
- Skills: Demonstrated Facilities project coordination experience with office fit-outs, design build & decommissioning. Confident using the full MS Office suite, with a particular focus on Excel.
- Education: Strong attention to detail, ability to take initiative, disseminate information, and be resourceful and flexible with a solution-based approach.
- Soft Skills: Excellent communication, team building, and customer service skill set.
At Dye & Durham, we strive to be visionaries. As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits, including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.
We are passionate about solving our customer's challenges, and our ideas break boundaries. We value different perspectives and encourage dialogue, and we take ownership and celebrate together.
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