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Department Head

1 month ago

Mount Forest, Ontario, Canada 2509653 Ontario inc Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2509653 Ontario inc. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Supervise and coordinate the activities of sales staff, ensuring a smooth and efficient customer experience.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
  • Sales and Merchandising: Analyze sales data and develop strategies to increase sales and improve merchandising displays.
  • Inventory Management: Oversee inventory levels, ensuring that stock is accurately counted and managed.
  • Staff Management: Hire, train, and develop sales staff, providing coaching and feedback to ensure they meet performance expectations.
  • Reporting and Analysis: Prepare and submit regular reports on sales, inventory, and staff performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a retail supervisory role
  • Work Setting: Retail business with on-site customer service
  • Transportation/Travel Information: Public transportation is available
  • Work Conditions and Physical Capabilities: Fast-paced environment, attention to detail, combination of sitting, standing, walking
  • Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliability, team player, dependability, initiative, judgement