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Store Director

2 months ago


Parksville, British Columbia, Canada Kravings Diner Inc. Full time
About the Role

We are seeking a highly skilled and experienced Store Director to join our team at Kravings Diner Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Staff Management: Manage and supervise a team of staff, including recruiting, hiring, and training new employees.
  • Merchandise and Services: Determine the merchandise and services to be sold in our store, including selecting and procuring products for resale.
  • Operations: Plan, organize, direct, control, and evaluate the daily operations of the store, including managing inventory, controlling costs, and ensuring compliance with company policies.
  • Customer Service: Ensure that our customers receive exceptional service, including resolving customer complaints and issues in a timely and professional manner.
  • Staffing: Determine staffing requirements and ensure that the store is adequately staffed to meet customer demand.
  • Performance Management: Monitor and evaluate the performance of staff, including providing feedback and coaching to improve performance.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a retail management role.
  • Language: English.
  • Work Hours: 40 hours per week.