Store Director
3 weeks ago
About the Role
H&M Group is seeking a talented Store Manager to lead our retail operations and drive sales growth. As a Store Manager, you will be responsible for managing a team of sales associates, overseeing store operations, and implementing sales strategies to achieve business objectives.
Key Responsibilities
- Analyze and follow up on store sales and profit KPIs to maximize results
- Work with the Area Team to set hours plans and ensure scheduling maximizes conversion
- Collaborate with the Management Team to ensure store operations meet H&M standards
- Develop and implement sales strategies to drive business growth
- Manage store inventory and ensure a good garment level
- Ensure customer service standards are delivered and store operations are efficient
- Manage store maintenance and ensure it meets H&M standards
- Prevent loss and ensure store security
- Inform the Area Team of potential risks and opportunities
- Manage store talent and leadership development
- Ensure regular communication with store associates on business performance and company goals
- Ensure health and safety, legal, and security issues are handled in accordance with H&M standards
Requirements
- High school graduate or equivalent
- 2-3 years of retail management experience or comparable experience
- Ability to lift in excess of 20 pounds and stand for long periods
- Exceptional customer service and interpersonal skills
- Proven organizational and analytical skills
- Ability to take initiative and work strategically
- Ability to multi-task in a fast-paced environment
- Ability to coach and develop store associates
About H&M Group
H&M Group is a global fashion company with a strong commitment to sustainability and social responsibility. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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