Store Director

4 weeks ago


Prince George, British Columbia, Canada H&M Group Full time

About the Role

H&M Group is seeking a talented Store Manager to lead our retail operations and drive sales growth. As a Store Manager, you will be responsible for managing a team of sales associates, overseeing store operations, and implementing sales strategies to achieve business objectives.

Key Responsibilities

  • Analyze and follow up on store sales and profit KPIs to maximize results
  • Work with the Area Team to set hours plans and ensure scheduling maximizes conversion
  • Collaborate with the Management Team to ensure store operations meet H&M standards
  • Develop and implement sales strategies to drive business growth
  • Manage store inventory and ensure a good garment level
  • Ensure customer service standards are delivered and store operations are efficient
  • Manage store maintenance and ensure it meets H&M standards
  • Prevent loss and ensure store security
  • Inform the Area Team of potential risks and opportunities
  • Manage store talent and leadership development
  • Ensure regular communication with store associates on business performance and company goals
  • Ensure health and safety, legal, and security issues are handled in accordance with H&M standards

Requirements

  • High school graduate or equivalent
  • 2-3 years of retail management experience or comparable experience
  • Ability to lift in excess of 20 pounds and stand for long periods
  • Exceptional customer service and interpersonal skills
  • Proven organizational and analytical skills
  • Ability to take initiative and work strategically
  • Ability to multi-task in a fast-paced environment
  • Ability to coach and develop store associates

About H&M Group

H&M Group is a global fashion company with a strong commitment to sustainability and social responsibility. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.


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