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Technical Program Manager

2 months ago


Calgary, Alberta, Canada Benevity Full time

About the Role

The world's leading companies and their employees use Benevity's technology to make a positive impact on the issues they care about.

Through strategic partnerships, philanthropic efforts, and innovative solutions, we help top brands build better cultures and use their influence for good.

As the Software Development Manager, DevOps, you will play a critical leadership role in ensuring seamless integration and robust support for all infrastructure and cloud services that power our client-facing products.

Your deep technical expertise will guide decision-making, while you ensure the timely delivery of technology solutions that balance business objectives with technical requirements.

Key Responsibilities

  • Provide direct leadership to functional teams, overseeing talent acquisition, performance management, team culture, and engagement.
  • Maintain a deep technical expertise within the team's domain to validate assumptions, guide decision-making, and ensure robust technology solutions that balance business and technical constraints.
  • Accountable for the team's execution methodology, with authority to adapt and optimize processes while adhering to project controls and governance frameworks.
  • Ensure timely delivery of the team's project commitments, balancing business objectives with technological advancements.
  • Uphold Benevity's governance, controls, and standards across all team activities.
  • Provide transparent visibility into team performance through regular reporting and performance metrics.
  • Align team initiatives with Benevity's Objectives and Key Results (OKRs), clarifying the strategic linkages between projects and organizational goals.
  • Responsible for ensuring their teams commit time to engineering-led innovation, ensuring early projects receive feedback, and fostering continuation or closure during PI cycles.
  • Ensure teams are appropriately resourced and escalate any resource issues to senior leadership.

Requirements

  • Strong understanding of the full software development lifecycle, cloud architecture, and SaaS/IaaS/PaaS systems.
  • Proven ability to lead and develop technical teams, fostering a positive team culture and engagement.
  • Experience with Agile practices, continuous integration, and modern testing methods.
  • Ability to solve complex technical issues and provide sound technology guidance.
  • Experience managing multiple projects and priorities in fast-paced environments.
  • Background in system administration, software development, Site Reliability Engineering, or Platform Engineering.